Clovernook recognizes that each person who comes to us for services brings their own unique set of experiences and expectations. Consequently our services are never “one size fits all” but individually designed to reflect your preferences and goals.

All direct service staff must be certified in CPR and first aid, and receive ongoing health and safety training such as universal precautions, consumer rights, as well as defensive driving and behavior support. All are trained in the HIPAA privacy laws and practices, and are obligated to adhere to Clovernook’s Code of Ethics as well as the ethical standards that apply in each of their disciplines.

Administrative Staff (Cincinnati)
Robin Usalis, M.S., Vice President of Program Services
Dee Sunderman, Program Services Assistant
Pam Timme, Program Services Secretary

Administrative Staff (Memphis)
Edith Gholson, B.A., Regional Vice President
Diana Dluhos, Administrative Assistant
Wakesha Clay, Receptionist

Click on a topic area on the left to learn more about a particular service.